Published more than 30 years ago, this historic book provides a sound
basis for understanding the concept of healthcare quality. It covers the
definition of quality and the basic approaches to how it is
assessed.This book, originally published in 1980, was the first of three
volumes on healthcare quality written by Dr. Avedis Donabedian.
This book covers:
Quality definitions Monetary cost and the quality of care Quality
assessment and program evaluation Accessibility, continuity, and
coordination of qualtiy The client's view of quality The provider's view
of quality Structure, process, and outcome of quality assessment
Contributions to innovation in medical car