A must-have book for every organisation that faces change! Your
organisation can benefit from change. This book will show you how. Why
do organisations change? What are the risks involved? Can we resist
change? What is the best way to manage it? What are the key factors that
drive change, and how? Why are some changes easier to survive than
others? These are just some of the questions that Darren Arcangel and
Brian Johnson address in Everything you want to know about
Organisational Change. This practical guide recognises that every
organisation functions differently, has different goals, and faces
different challenges. It will give you the tools you need to understand
the factors influencing your organisation, to identify how your business
must respond, and to implement the necessary changes. Your organisation
will survive and become more efficient. Given particular consideration
is the role of IT in managing change, and the way in which it can be
both an enabler and an inhibitor of change. This book will show you how
to use IT to maximum effect, smoothing your path to change and
minimising potential problems. Your business will function much more
efficiently, effectively and profitably. Darren Arcangel is currently a
VP at CA Technologies. He has held a number of senior positions focusing
on IT transformations, including in the areas of project governance,
data centre transformations and IT service management. He is an ITIL(R)
v3 expert in ITIL service management. Brian Johnson has held a number of
key leadership and strategic roles in government and private companies.
He was a part of the UK government team that created the ITIL(R)
approach. He has written a number of books on ITIL(R), the software life
cycle and the role of IT in business.
