This book recapitulates the major developments in Decision Support
Systems (DSS) over the last 30 years in order to evaluate the research
areas of decision making and in which direction the field should
proceed. As it attempts to find a consensus about the next steps for the
future of DSS research, the book also enforces the trends and new
technologies currently in use.
The book examines topics such as decision analysis for enterprise
systems and non-hierarchical networks, integrated solutions for decision
support and knowledge management in distributed environments, decision
support system evaluation and analysis through social networks, and
e-learning and its application to real environments. It clearly presents
the evidence to support their cases and attempts to promote an extensive
and objective discussion. In addition, the book also reflects on
approaches to dead-end ideas and failures in DSS to better understand
the lessons learned.
The contributions for this book have been written by thought leaders and
influential researchers from the EURO Working Group of Decision Support
Systems (EWG-DSS).