Scott T Young

(Author)

Essentials of Operations ManagementPaperback, 20 February 2009

Essentials of Operations Management
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Print Length
456 pages
Language
English
Publisher
Sage Publications, Inc
Date Published
20 Feb 2009
ISBN-10
1412925703
ISBN-13
9781412925709

Description

Covering the most critical topics and strategies in the field, Essentials of Operations Management provides business students with the most up-to-date coverage of modern topics not always found in other texts, such as human resources in operations, facility location, "green" operations, and the balanced scorecard approach to operations. Author Scott Young draws on his many years of teaching experience at both the undergraduate and MBA level to provide the essential content necessary for success in operations--in an affordable text.

Key Features

  • Includes a complete chapter (Chapter 4) on managing the operations workforce--an important topic for the well-rounded operations manager
  • Applies "The Balanced Scorecard" approach to operations in Chapter 5, introducing students to a performance measure that balances customer, internal processes and learning and growth measures against traditional financial measures
  • Covers sustainable operations in Chapter 7, including discussions of "green" operations and why they are important for any new operations manager
  • Includes end-of-chapter projects and exercises that help students apply concepts to real-life situations
  • Provides students with ample review opportunities through additional end-of-chapter features such as review questions, key terms, and summary points

Product Details

Author:
Scott T Young
Book Format:
Paperback
Country of Origin:
US
Date Published:
20 February 2009
Dimensions:
24.89 x 17.53 x 1.78 cm
ISBN-10:
1412925703
ISBN-13:
9781412925709
Language:
English
Location:
Thousand Oaks
Pages:
456
Weight:
703.07 gm

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