Instructor Resources: This book's Instructor Resources include a
test bank, presentation PowerPoint slides, answer guides to the in-book
Mini Case Study questions, teaching guides for the part-opener case
studies, and a transition guide to the new edition. Healthcare managers
are tasked with ensuring an organization's mission is carried out, its
goals are achieved, and its work is of high quality. Essentials of
Healthcare Management: Cases, Concepts, and Skills provides a solid
foundation for developing the skills managers need to help move their
organization forward. This introductory book is for those preparing for
entry- or midlevel healthcare management jobs. Aligned with the
competency categorization developed by the Healthcare Leadership
Alliance, it provides a knowledge base and develops aptitude in
interpersonal skills such as leadership, professionalism, communication,
and teamwork, as well as in business skills such as finance, human
resources management, strategy, and marketing. The book is rich with
compelling case studies depicting true events and situations. Every
chapter opens with a case study to promote experiential learning and to
anchor the chapter's subsequent coverage of theories and concepts.
Examples include "Resisting Change," "Strange Behavior," "The Ethics
Committee," and "A Longer Than Necessary Hospitalization." Wrapping up
every chapter, mini-case studies such as "MedMan and Its Cultural
Climate," "What Do We Do About Joe?," and "Developing the Budget for the
Dialysis Center" give students the opportunity to apply the theories and
concepts covered. Each major part of the book is introduced with a
longer case study that instructors can use to highlight the significance
of the material addressed in the part's chapters. End-of-chapter
questions and exercises are equally well suited for in-class discussion
or team assignments. Originally published as Essential Techniques for
Healthcare Managers, this book has been extensively revised. All
chapters have been significantly rewritten and updated. Particularly
notable are enhancements to the coverage of strategy and marketing,
operations, quality, and health information technology. The following
chapters are entirely new and provide context and background for the
subsequent chapters that address interpersonal and business skills: A
Brief History of the Development of Healthcare in AmericaHealth Policy:
Cost, Quality, and AccessThe Healthcare System TodayMedical and
Healthcare EnvironmentsBlending theory and practical applications,
Essentials of Healthcare Management equips future leaders with the
skills, knowledge, and confidence they need to be successful healthcare
managers.
