This book collects ECM research from the academic discipline of
Information Systems and related fields to support academics and
practitioners who are interested in understanding the design, use and
impact of ECM systems. It also provides a valuable resource for students
and lecturers in the field.
"Enterprise content management in Information Systems research -
Foundations, methods and cases" consolidates our current knowledge on
how today's organizations can manage their digital information assets.
The business challenges related to organizational information management
include reducing search times, maintaining information quality, and
complying with reporting obligations and standards. Many of these
challenges are well-known in information management, but because of the
vast quantities of information being generated today, they are more
difficult to deal with than ever.
Many companies use the term "enterprise content management" (ECM) to
refer to the management of all forms of information, especially
unstructured information. While ECM systems promise to increase and
maintain information quality, to streamline content-related business
processes, and to track the lifecycle of information, their
implementation poses several questions and challenges: Which content
objects should be put under the control of the ECM system? Which
processes are affected by the implementation? How should outdated
technology be replaced? Research is challenged to support practitioners
in answering these questions.
