Achieving employee engagement is crucial to the success and continued
high performance of any organization. But with budgets tighter than ever
before, economic struggles and an increasingly stressful workplace for
staff, it has become an increasingly difficult task.
Aimed at HR practitioners and managers, Employee Engagement offers
a complete, practical resource for understanding, measuring and building
engagement. Grounded in engagement theory and an understanding of
psychology combined with practical tools, techniques and diagnostics,
this book will help you assess and drive engagement in your
organization. Case studies include British Gas, Capital One, Asda,
Ministry of Justice, Mace and RSA.