Elements of Queueing Theory: Palm Martingale Calculus and Stochastic RecurrencesPaperback, 8 December 2010

This fundamental and very carefully written exposition of queueing theory, by two leading researchers in the field, answers the need for a mathematically sound reference work on the subject and has become the standard reference. This thoroughly revised second edition contains a substantial number of exercises and their solutions, which makes the book suitable as a textbook.