Elements of Queueing Theory: Palm Martingale Calculus and Stochastic Recurrences (2003)Hardcover - 2003, 10 December 2002

This fundamental exposition of queueing theory, written by leading researchers, answers the need for a mathematically sound reference work on the subject and has become the standard reference. The thoroughly revised second edition contains a substantial number of exercises and their solutions, which makes the book suitable as a textbook.