Technology is ubiquitous and hardly anything works without it. There
have been many innovations but one of the most important inventions of
our time was the Internet. There is no doubt that the Internet had the
greatest impact on our lives. The Internet has changed the way we
communicate with each other, look for information, entertain ourselves
and the way we do business. The Internet has come a long way and still
evolves constantly and as fast as no other medium since 1966. Meanwhile,
travel and tourism has become one of the fastest growing sectors. The
growth of air travel after World War II favoured mass transportation to
every destination of the world. Air travel is considered to be more
comfortable and of course faster. The main objective of this book is to
investigate the influence of the Internet on the travel sector and to
examine the role of travel agents in this context. A critical review of
the relevant literature was carried out including a questionnaire that
was handed out to 50 respondents. The Internet is already part of our
society and life as well as business is hard to imagine without it
although it is a very young invention. As there is very little academic
research on the topic, this book provides an insight on how the Internet
has affected the way travel is distributed and what impacts it might
have on travel agents in particular.
