Revision with unchanged content. Technology is ubiquitous and hardly
anything works without it. There have been many innovations but one of
the most important inventions of our time was the Internet. There is no
doubt that the Internet had the greatest impact on our lives. The
Internet has changed the way we communicate with each other, look for
information, entertain ourselves and the way we do business. The
Internet has come a long way and still evolves constantly and as fast as
no other medium since 1966. Meanwhile, travel and tourism has become one
of the fastest growing sectors. The growth of air travel after World War
II favoured mass transportation to every destination of the world. Air
travel is considered to be more comfortable and of course faster. The
main objective of this book is to investigate the influence of the
Internet on the travel sector and to examine the role of travel agents
in this context. A critical review of the relevant literature was
carried out including a questionnaire that was handed out to 50
respondents. The Internet is already part of our society and life as
well as business is hard to imagine without it although it is a very
young invention. As there is very little academic research on the topic,
this book provides an insight on how the Internet has affected the way
travel is distributed and what impacts it might have on travel agents in
particular.
