Ethnography is now a fundamental feature of design practice, taught in
universities worldwide and practiced widely in commerce. Despite its
rise to prominence a great many competing perspectives exist and there
are few practical texts to support the development of competence.
Doing Design Ethnography elaborates the ethnomethodological
perspective on ethnography, a distinctive approach that provides
canonical 'studies of work' in and for design. It provides an extensive
treatment of the approach, with a particular slant on providing a
pedagogical text that will support the development of competence for
students, career researchers and design practitioners. It is organised
around a complementary series of self-contained chapters, each of which
address key features of doing the job of ethnography for purposes of
system design. The book will be of broad appeal to students and
practitioners in HCI, CSCW and software engineering, providing valuable
insights as to how to conduct ethnography and relate it to design.