Designers and managers hope their products become essential for
users-integrated into their lives like Instagram, Lyft, and others have
become. Such deep integration isn't accidental: it's a process of
careful design and iterative learning, especially for technology
companies. This guide shows you how to apply behavioral science-research
that supports many products-to help your users achieve their goals using
your product.
In this updated edition, Stephen Wendel, head of behavioral science at
Morningstar, takes you step-by-step through the process of incorporating
behavioral science into product design and development. Product
managers, UX and interaction designers, and data analysts will learn a
simple and effective approach for identifying target users and
behaviors, building the product, and gauging its effectiveness.
- Learn the three main strategies to help people change behavior
- Identify behaviors your target audience seeks to change-and obstacles
that stand in their way
- Develop effective designs that are enjoyable to use
- Measure your product's impact and learn ways to improve it
- Combine behavioral science with data science to pinpoint problems and
test potential solutions