One of the major challenges for modern organizations is the management
of individual and collective knowledge, which is at the root of specific
practices designed to optimize knowledge acquisition, maintenance and
application. There are, however, still a disproportionately low number
of studies focused on the structure and nature of knowledge.
This book tackles the subject of daily knowledge: the knowledge related
to everyday tasks. How does this knowledge present itself in the mind?
How do we acquire and preserve it?
To answer these questions, the authors explore a number of techniques
which help to keep track of information produced in collaborative
activity and extract knowledge by aggregating these traces.