The digitisation of traditional media formats, such as text, images,
video, and sound provides us with the ability to store, process, and
transport content in a uniform way. This has led the formerly distinct
industries of media, telecommunications, and information technology to
converge. Cross-media publishing and service delivery are important new
trends emerging in the content industry landscape. Mass-media
organizations and content providers traditionally targeted content
production towards a single delivery channel. However, recent economic
and technological changes in the industry led content providers to
extend their brands to cover multiple delivery channels. Following the
content industry trend to "create once and publish everywhere"-COPE, a
number of architectures, technologies, and tools are currently being
developed and deployed to facilitate the automatic conversion of content
to multiple formats, and the creation of innovative multi-platform
services. This new approach enables the seamless access to information
over different network infrastructures and client platforms. This work
aims to bring together a cross-disciplinary core of contributors to
address the technical and business issues of cross-media publishing and
service delivery. The volume is based on papers presented at the
conference on Cross-Media Service Delivery-CMSD-2003 that took place in
Santorini, Greece in May 2003. Each contribution was reviewed by at
least two reviewers-typically three. From the 30 papers that were
submitted 20 were selected for presentation at the conference. Those
were further "shepherded" by programme committee members to be improved
according to the review suggestions.