This book explains to those living and working in another country how to
identify and develop their Cultural Intelligence, or CQ. Cultural
intelligence is an outsider's natural ability to interpret and respond
to unfamiliar cultural signals in an appropriate manner. CQ is
distinguished by three core features: the head, or the ability to
discover new information about a culture; the heart, or one's motivation
and confidence in dealing with a culture; and the body, or the
capability to adapt actions and behavior so that they are appropriate in
a new culture. A manager with a high CQ can enter into new cultural
settings--national, professional, organizational, regional--and
immediately understand what is happening and why, confidently interact
with people, and engage in the right actions. Filled with real-world
examples and case studies, this book explains how to assess one's own
skills and improve one's CQ.