Are you an internal consultant--a staff member who serves in a
consultative role within your organization? Then you need this hands-on
guidebook to help you better understand your role and improve your
performance.Whether you're a change agent, trusted advisor, or someone
who serves in varying capacities, it's important to design your job,
develop a formal agreement, and build your practice.Consulting on the
Inside provides a solid background for internal consultants and serves
as a roadmap for cultivating a successful career. You'll learn how to: -
maintain an outsider's objectivity while applying an insider's knowledge
of the organization- build relationships but be up-front about
challenges and issues- design your role to fit the client's needs and
the organizational situation- handle roadblocks and deal effectively
with difficult clients- market your consulting services within the
client organization.You'll find a thorough examination of the eight
phases of the consulting process, a comprehensive analysis of the
differences between internal and external consultants, and success
stories demonstrating the personal qualities you need to build trust and
relationships. Consulting on the Insidealso provides a complete toolbox
for getting the job done, including tips and techniques, checklists,
forms, a sample hiring agreement, and ready-to-use agendas.With this
book in your hands, you'll be able to apply your expertise, influence
and personal skills to multiple roles within your organization, and
balance the tension between being an insider and needing to give honest,
direct feedback to your colleagues. As an internal consultant with a
well-founded practice, you can provide competent, collaborative advice
to help solve problems, improve performance, and increase your
organization's effectiveness.
