Master IT hardware and software installation, configuration, repair,
maintenance, and troubleshooting and fully prepare for the CompTIA(R) A+
Core 1 (220-1101) and Core 2 (220-1102) exams
This is your all-in-one, real-world, full-color guide to connecting,
managing, and troubleshooting modern devices and systems in authentic IT
scenarios. Its thorough instruction built on the CompTIA A+ Core 1
(220-1101) and Core 2 (220-1102) exam objectives includes coverage of
Windows 11, Mac, Linux, Chrome OS, Android, iOS, cloud-based software,
mobile and IoT devices, security, Active Directory, scripting, and other
modern techniques and best practices for IT management.
Award-winning instructor Cheryl Schmidt also addresses widely-used
legacy technologies--making this the definitive resource for mastering
the tools and technologies you'll encounter in real IT and business
environments. Schmidt's emphasis on both technical and soft skills will
help you rapidly become a well-qualified, professional, and
customer-friendly technician.
Learn more quickly and thoroughly with these study and review tools:
- Learning Objectives and chapter opening lists of CompTIA A+
Certification Exam Objectives make sure you know exactly what you'll
be learning, and you cover all you need to know
- Hundreds of photos, figures, and tables present information in a
visually compelling full-color design
- Practical Tech Tips provide real-world IT tech support knowledge
- Soft Skills best-practice advice and team-building activities in every
chapter cover key tools and skills for becoming a professional,
customer-friendly technician
- Review Questions--including true/false, multiple choice, matching,
fill-in-the-blank, and open-ended questions--carefully assess your
knowledge of each learning objective
- Thought-provoking activities help students apply and reinforce chapter
content, and allow instructors to "flip" the classroom if they choose
- Key Terms identify exam words and phrases associated with each topic
- Detailed Glossary clearly defines every key term
- Dozens of Critical Thinking Activities take you beyond the facts to
deeper understanding
- Chapter Summaries recap key concepts for more efficient studying
- Certification Exam Tips provide insight into the certification exam
and preparation process
Now available online for free, the companion Lab Manual!
The companion Complete A+ Guide to IT Hardware and Software Lab Manual
provides students hands-on practice with various computer parts, mobile
devices, wired networking, wireless networking, operating systems, and
security. The 140 labs are designed in a step-by-step manner that allows
students to experiment with various technologies and answer questions
along the way to consider the steps being taken. Some labs include
challenge areas to further practice the new concepts. The labs ensure
students gain the experience and confidence required to succeed in
industry.
