This is most decidedly not just another book about generational
differences, nor is it yet another "how to coach" book. Coaching Up and
Down the Generations looks at the key processes of transferring
knowledge, developing teams, and collaborating, and examines how
different age groups can better learn from one another and even
experience major breakthroughs that will improve their progress--despite
disparate backgrounds. You'll find a thorough examination of key issues
in inter-generational coaching situations, including what constitutes
great coaching, at any age; a complete overview of each generation and
how they view life, technology, work, communication, and behavior; how
to handle clashing communication styles and preferences; the importance
of "coachability" in yourself and others regardless of different habits,
opinions, and work styles; and how to cultivate a coaching environment
where the different generations can have provocative conversations and
truly help one another. With this book as your guide, you can show the
generations how to find common points of interest, needs, and goals.
You'll find ingenious tips for creating formal and informal coaching
situations, developing opportunities to build relationships, and helping
people of all ages to become catalytic coaches and engaged performers.
