The classification of services in the digital economy proves critical
for doing business, but it appears to be a particularly complex
regulatory matter that is based upon a manifold set of issues. In the
context of the General Agreement on Trade in Services (GATS), when the
services classification scheme was drafted in the early 1990s,
convergence processes had not unfolded yet and the internet was still in
its infancy and not a reality in daily life. Therefore, policy makers
are now struggling with the problem of regulating trade in electronic
services and are in search of a future-oriented solution for classifying
them in multilateral and preferential trade agreements. In late fall
2011, the authors of this study were mandated by the European Union,
Delegation to Vietnam, in the context of the Multilateral Trade
Assistance Project 3 (MUTRAP 3), to work out a report clarifying the
classification of services in the information/digital economy and to
assess the impact of any decision regarding the classifications on the
domestic and external relations policy of Vietnam, as well as to discuss
the relevant issues with local experts during three on-site visits.