The subject of "design thinking" is the rage at business schools,
throughout corporations, and increasingly in the popular press--due in
large part to the work of IDEO, a leading design firm, and its
celebrated CEO, Tim Brown, who uses this book to show how the techniques
and strategies of design belong at every level of business.
The myth of innovation is that brilliant ideas leap fully formed from
the minds of geniuses. The reality is that most innovations come from a
process of rigorous examination through which great ideas are identified
and developed before being realized as new offerings and capabilities.
Change by Design explains design thinking, the collaborative process
by which the designer's sensibilities and methods are employed to match
people's needs, not only with what is technically feasible, but what is
viable to the bottom line. Design thinking converts need into demand.
It's a human-centered approach to problem solving that helps people and
organizations become more innovative and more creative.
Introduced a decade ago, the concept of design thinking remains popular
at business schools, throughout corporations, and increasingly in the
popular press--due in large part to work of IDEO, the undisputed world
leading strategy, innovation, and design firm headed by Tim Brown. As he
makes clear in this visionary guide--now updated with addition material,
including new case studies, and a new introduction--design thinking is
not just applicable to so-called creative industries or people who work
in the design field. It's a methodology that has been used by
organizations such as Kaiser Permanente, to increase the quality of
patient care by re-examining the ways that their nurses manage shift
change, or Kraft, to rethink supply chain management.
Change by Design is not a book by designers for designers; it is a
book for creative leaders seeking to infuse design thinking into every
level of an organization, product, or service to drive new alternatives
for business and society.
