Celebrity Service: discover an inspiring way to serve like never
before.
Your customers will love you. Your competition will not.
Inside this book you will find the answers to set you, your team and
your business apart in your industry. From the cabin crew member who
gives away prizes, to the restaurant in downtown Philadelphia with
knockout entertainments, you'll see how service will always lead to the
sale. You'll find out why 5-star service should be outlawed and why one
Paralympian continues to inspire the next generation. You'll discover
what to do when you can't deliver on your promise and how to offer
superb service - even when you're closed!
Geoff will reveal the philosophy, the stories and the award-winning
results which have led companies across six continents to out-perform
their competitors.