Understand and Solve Your Customers' Real Problems with Agile Business
Analysis
To deliver real value, you must understand what your customers truly
value, and solve the problems they really need solved. Business analysis
can help you do this--and it's as crucial in agile environments now as
it always has been. In Business Analysis Agility, leading experts
James Robertson and Suzanne Robertson show how to perform business
analysis in an agile way: trying new things, adapting to changes and
discoveries, staying flexible, and being quick. Drawing on their
unsurpassed experience of hundreds of projects and organizations, the
Robertsons help you prioritize relentlessly, focus investments on
delivering value, and learn in ways that improve your results.
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Uncover the real customer problems hidden behind assumptions and
conventional solutions
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Hypothesize potential solutions and quickly test them with
safe-to-fail probes
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Understand how people, hardware, software, organizations, and other
components come together in an optimal customer experience
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Write stories that help you find solutions that deliver more value to
customers and the business
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Think about problems and projects in more agile, nimble, and
open-minded ways
The Robertsons' approach to analytical thinking will be valuable to
anyone who wants to build better software in agile environments:
analysts, developers, team leads, project managers, software architects,
and other team members and stakeholders at all levels of experience.
