What do Amazon's product reviews, eBay's feedback score system,
Slashdot's Karma System, and Xbox Live's Achievements have in common?
They're all examples of successful reputation systems that enable
consumer websites to manage and present user contributions most
effectively. This book shows you how to design and develop reputation
systems for your own sites or web applications, written by experts who
have designed web communities for Yahoo! and other prominent sites.
Building Web Reputation Systems helps you ask the hard questions about
these underlying mechanisms, and why they're critical for any
organization that draws from or depends on user-generated content. It's
a must-have for system architects, product managers, community support
staff, and UI designers.
- Scale your reputation system to handle an overwhelming inflow of user
contributions
- Determine the quality of contributions, and learn why some are more
useful than others
- Become familiar with different models that encourage first-class
contributions
- Discover tricks of moderation and how to stamp out the worst
contributions quickly and efficiently
- Engage contributors and reward them in a way that gets them to return
- Examine a case study based on actual reputation deployments at
industry-leading social sites, including Yahoo!, Flickr, and eBay
