Build a Successful Sales ProgramPaperback, 1 January 2003

The path to a highly productive and smoothly running sales program starts with creating an organized onsite sales center. At the heart of the sales center lies a set of systems and forms that make it easy for you to win over even the toughest customer. This book covers prospect follow-up; selections, options, and upgrades; finance forms and procedures; competitive sites; and closing procedures. Includes forms. Recommended reading for CSP and Master CSP.