The companies that provide the Internet to the rest of the world do not
have the luxury of setting high expectations and assuming they will be
met. These Internet infrastructure companies (IICs) are responsible for
delivering the Internet's promise, including everything from eBusiness
and mobile Internet applications to optical services and high-speed
access. The Internet's audience takes this promise for granted, and IICs
face the daunting challenge of making the Internet, and networks like
it, do what the audience expects them to. To meet the expectations they
face, IICs must harness the power of their operations support systems
(OSSs) - the software systems in the background they use to create,
manage, maintain, manipulate and adapt their networks to serve customers
reliably and rapidly.
Broadband Infrastructure: The Ultimate Guide to Understanding and
Delivering OSS/BSS is a "how to" book for Internet infrastructure
companies to help them prepare for the decisions they will face when
constructing their core OSS strategies and infrastructure. This book
provides a source of reference and education to learn the language,
methods, and technologies associated with the OSS market. It examines
the Internet infrastructure supply chain and how it will be automated.
Finally, it brings together a wealth of proven knowledge and advice,
gathered from BusinessEdge Solutions' extensive OSS experience, that
broadband providers can use to minimize their OSS risks while maximizing
their ability to differentiate and compete.
