Now more than ever, marketing is assuming a key boundary-spanning
role--a role that also redefined the composition of the marketing
organization. In this Brief, the marketing organization's integrative
and mutually reinforcing components of marketing activities, customer
value-creating processes, networks, and stakeholders are delineated
within their boundary-spanning roles. Expanding upon his article
published in the Journal of the Academy of Marketing Science in 2011,
Tomas Hult draws thematic marketing insights from the integration of
thirty-one organization theories to advance knowledge on the
boundary-spanning marketing organization within four areas: strategic
marketing resources, marketing leadership and decision making, network
alliances and collaborations, and the domestic and global marketplace.