Better Communication for Better Care: Mastering Physician-Administrator CollaborationPaperback, 1 March 2005

If you are like most healthcare professionals, you have first-hand experience of the culture clashes that can occur between physicians and administrators. Better Communication for Better Care provides fresh tools and ideas for overcoming the training, outlook, and culture issues that have plagued physician-administrator relationships.

Conflict is inevitable in rapidly changing environments. This book will help you rise above frustrations by using open and productive communication. It presents practical strategies for making dialogue a high priority and working closely together toward a common purpose.