Appreciative Inquiry for Change Management: Using AI to Facilitate Organizational DevelopmentPaperback, 27 September 2016

Appreciative Inquiry (AI) is now a widely recognized process for engaging people in organizational development and change management. Based around conversational practice, it is a particular way of asking questions, fostering relationships, and increasing an organization's capacity for collaboration and change. It focuses on building organizations around what works (rather than trying to fix what doesn't) and acknowledges the contribution of individuals.