Aims to give to the reader the tools necessary to apply semi-Markov
processes in real-life problems.
The book is self-contained and, starting from a low level of probability
concepts, gradually brings the reader to a deep knowledge of semi-Markov
processes.
Presents homogeneous and non-homogeneous semi-Markov processes, as well
as Markov and semi-Markov rewards processes.
The concepts are fundamental for many applications, but they are not as
thoroughly presented in other books on the subject as they are here.