This book offers a comprehensive guide to implementing a company-wide
management system (CWMS), utilising up-to-date methodologies of lean-six
sigma in order to achieve high levels of business excellence. It builds
the foundation for quality and continuous improvement, which can be
implemented in any organization.
The book begins with an introduction to and an overview of CWMSs, and
reviews the existing literature on various management systems. It then
discusses the integration and implementation of lean-six sigma in supply
chain management. The integration approach presented highlights the link
between the existing management systems and shows how continuous
improvement methodologies are incorporated. The book then examines the
components of CWMS, comparing them to other systems. It also explores
Kano-based six sigma and concludes with further recommendations for
reading.
This book covers five management systems integrated into one novel
approach that can be followed by organizations wishing to achieve
quality and business excellence. Covering lean-six sigma - an essential
element of management systems - it is a valuable resource for
practitioners and academics alike.