In All I Want Is a Job!, Mary Gatta puts a human face on workforce
development policy. An ethnographic sociologist, Gatta went undercover,
posing as a client in a New Jersey One-Stop Career Center. One-Stop
Centers, developed as part of the federal Workforce Investment Act, are
supposed to be an unemployed worker's go-to resource on the way to
re-employment. But, how well do these centers function? With swarms of
new clients coming through their doors, are they fit for the task of
pairing America's workforce with new jobs?
Weaving together her own account with interviews of jobless women and
caseworkers, Gatta offers a revealing glimpse of the toll that
unemployment takes and the realities of social policy. Women--both
educated and unskilled--are particularly vulnerable in the current
economy. Since they are routinely paid less than their male
counterparts, economic security is even harder for them to grasp. And,
women are more easily tracked into available, low-wage work in sectors
such as retail or food service.
Originally designed to pair job-ready workers with available openings,
the current system is ill fitted for diverse clients who are seeking
gainful employment. Even if One-Stops were better suited to the needs of
these workers, good jobs are scarce in the wake of the Great Recession.
In spite of these pitfalls, Gatta saw hope and a sense of empowerment in
clients who got intensive career counseling, new jobs, and social
support.
Drawing together tales from the frontlines, she highlights the promise
and weaknesses of One-Stop Career Centers, recommending key shifts in
workforce policy. America deserves a system that is less discriminatory,
more human, and better able to assist women and their families in
particular. The employed and unemployed alike would be better served by
such a system--one that would meaningfully contribute to our economic
recovery and future prosperity.