This text is among the first to reveal the intricacies of an airline's
Operations Control Centre; especially the thought processes, information
flows, and strategies taken to mitigate disruptions.
Airline Operations Control provides a deep level of description,
explanation and detail into the activities of a range of highly
professional and expert staff managing the 'sharp' end of the airline.
It aims to fill a void as little is understood about this area, and very
little is written for practitioners in the airline business. The book
offers a comprehensive look at the make-up of the Operations Centre, its
component sections, and the processes that occur both in preparing for
and executing the current day's schedules. Several chapters provide
real-life scenarios and demonstrate how Operations Centres manage
evolving situations - what they need to take into account, and how they
need to have Plan B and Plan C ready when things don't go right.
This book is designed to deliver knowledge gains to both new and
experienced aviation industry practitioners with regards to vital
operational aspects. Additionally, it also offers students of air
transport management a readily accessible and real-world-perspective
guide to a crucial function present within every airline.