The Internet is spawning many new markets and electronic commerce is
changing many market conventions. Not only are old commercial practices
being adapted to the new conditions of immediacy brought forth by the
global networks, but new products and services, as well as new
practices, are beginning to appear. There is already ample evidence that
agent-based technologies will be crucial for these - velopments. However
many theoretical, technological, sociological, and legal - pects will
need to be addressed before such opportunities become a significant
reality. In addition to streamlining traditional transactions, agents
enable new types of transactions. For example, the elusive one-to-one
marketing becomes more of a - ality when consumer agents capture and
share (or sell) consumer demographics. Prices and other transaction
dimensions need no longer to be fixed; selling agents can dynamically
tailor merchant offerings to each consumer. Economies of scale become
feasible in new markets when agents negotiate on special arbitration c-
tracts. Dynamic business relationships will give rise to more
competitively agile organizations. It is these new opportunities
combined with substantial reduction in transaction costs that will
revolutionize electronic commerce.