No day is the same. No hour is the same. Not even the boss's moods are
ever the same! The expectations and duties of the modern-day
administrative assistant are higher and more stressful than ever before.
From managing the phones, coordinating meetings, and preparing
presentations to planning events, crafting clear business
communications, and deciphering legal documents, administrative
assistants need to be everything to everyone, all the time--and all with
a smile! They spend all day helping others. Who is going to help them?
Long the gold standard for office professionals seeking to improve their
performance and enhance their value to employers, The Administrative
Assistant's and Secretary's Handbook is the definitive source of help
for these true jack-of-all-trades, including information on topics such
as: - Creating graphics, charts, and presentations - Microsoft Word,
Excel, Outlook, and Publisher - Web conferencing - Electronic and paper
filing systems - Recordkeeping - Meeting planning and management -
Business math - Computer and software troubleshooting - And much more
Extensively updated with new information on Windows 8, Microsoft Office
2013, Apple OS, mobile computing, data security, Google Calendar, Google
Drive, Google Docs, and Microsoft Web Applications, this bestselling
guide will help these unsung heroes shine in the eyes of all their
coworkers.
