A practical guide containing 50 different quality improvement and
quality assurance approaches to help improve practice.
- Helps staff to improve the quality of the products and services
offered
- Includes practical ideas for internal and external quality assurance
activities (IQA/EQA)
- Helps staff to prepare for external inspections and EQA visits
- Readable, relevant and easy to understand
- Provides valuable ideas and tips for new and experienced quality
staff
- Uses simple language to explain each approach
- Can help promote outstanding teaching and learning