Research shows that successful businesses are those where employees are
really engaged. How do they achieve this? Complex organisational
initiatives or something more personal?
In today's world of work, with all its jargon, processes, KPIs and
technology we have forgotten a simple truth: the power of authentic,
two-way, human conversations.
This book, now in its 2nd edition, comes from over 30 years of learning
from world-class organisations, tried-and-tested leadership coaching
techniques and emergent thinking on neuroscience and employee behaviour.
The result is a simple guide to why, when and how to hold ve critical
conversations with people you manage, which have been proven to
dramatically improve trust, relationships, motivation and performance at
work.