Busy executives and administrators hear about hundreds of patient care
improvement ideas each year, but don't often know the answers to
questions such as
Is this a really good idea? Has it produced results? Would it work for
my kind of organization? Where could I go to learn more about this idea?
James Reinertsen and Wim Schellekens' 10 Powerful Ideas for Improving
Patient Care answers those questions, and presents you with bold and
practical ideas that will undoubtedly improve your organization's
patient care quality. Each idea in this book has already been proven to
yield dramatic results at the organization level. The book includes such
ideas as:
Include patients directly in the process of redesigning care
systems--shifting more power to the patient is the ultimate
transformational strategy Plan for system-level (not just project-level)
improvements--weave improvement projects into the fabric of everyday
operations for the entire organization Aim for perfection rather than
just matching your competition--benchmarks contain a lot of defects. Do
you really want to become "the cream of the crap?" Schedule an
appointment for each patient's discharge--and reduce bottlenecks in flow
throughout your hospital
